Government agencies around the world are at present state in maximizing the usage of information and communication technology

Government agencies around the world are at present state in maximizing the usage of information and communication technology (ICT) essentially to foster the enrichment of the transmission and spreading of information to the community in general (Che, Azmi & Kamarulzaman, 2011). The occurrence of information and communication technology (ICT) has brought an enormous innovation to the way things happen in the world (Bwalya, 2009). It has enabled to enhance the sheerness in terms of governing process; reducing the time allotted to the services, revamping the procedures into a simpler way, sound office management and record keeping, reducing the possibility in corruption, and enhancing the attitude and job handling of employees in dealing with the customers (Monga, 2008).